That is a good question that hopefully you will ask before booking a China tour with any company. We have been in business for more than ten years, with plans to build our company into the best tour company on the Silk Road in China. We are a registered company in China (you can check out our business registration here: http://www.silkroadtourcn.com/about.html), and we use only tour guides that are licensed by the Chinese government’s Ministry of Tourism office. Our drivers and their vehicles are also licensed and insured. We try to make everything as clear as possible and we encourage questions – the more that we know about what you are looking for in a tour, the better the service that we can provide you. We intend to be in business for a very long time, and building up our credibility and trustworthiness through exceeding our customers’ expectations is the very foundation of our long-term business plan.
Yes, it is sincerely suggested to purchase travel insurance before vacationing in China. Some might think that the personal insurance has everything covered and thus no need for the travel insurance. However, one might come across unexpected troubles, such as injury, illness etc, during the trip in China, and a tiny investment in the travel insurance will be of great help in these cases. Most of the travel insurance policies cover trip cost cancellation and interruption, emergency medical transport and medical expenses etc. Please do carefully read the policy, noting any deductibles, exceptions and exemptions for pre-existing conditions, diseases or areas of the world.
Yes, you can. According to the regulations of General Administration of China Customs, passengers carrying a sum of no more than 20,000 RMB need not to declare at the customs while declaration is strictly demanded for those with over 20,000 RMB. In general, foreign currency exchanges can be found at airports, banks and hotels in China. Therefore carrying excessive amount of Chinese currencies in advance is not particularly necessary.
Its very simple and pleasant.
1).Selecting your desired tour package from our website, then click Inquiry button on the page to submit your details and requests to our website.
2).Get a quotation from us within 24 hours and reach agreement with us on the price, Itinerary and details.
3. Transfer 5%-15% of the sum (as the deposite for the tour) to our account via PayPal or wire. You will then receive your booking confirmation.
For people who decided to travel to Xinjiang, please note that you may face repetitious and tedious security checks after you enter Xinjiang. It dose not mean Xinjiang is unsafe. Local government had made tremendous efforts to ensure 100% safety for all travelers to Xinjiang. So you don’t need to worry about safety, please be patient and cooperative if you are asked to show your passport or answer any questions. Local guides and drivers will try to make the process smooth and fast, but any behavior that does not match inspection may delay your travel.
For all regular tours, if you cancel your tour, more than 90 days before departure, you will get a full refund of all your payments. After that, the refund depends on the date of cancellation. If you have any question about the refund, please contact our travel agents.
If you book a package tour with us, we are providing you the Travel Agencies' Liability Insurance, regulated by Nations Tourism Administration of China (CNTA). Under this statute, the clients will receive compensation in cases of property loss, injury, or damage occurred during the guided tour. However, this insurance does not cover any expenses related to accidents uncontrollable to the travel agency.
We strongly recommend you to buy one by yourself in your country.
That is a good question that hopefully you will ask before booking a China tour with any company. We have been in business for more than ten years, with plans to build our company into the best tour company on the Silk Road in China. We are a registered company in China (you can check out our business registration here: http://www.silkroadtourcn.com/about.html), and we use only tour guides that are licensed by the Chinese government’s Ministry of Tourism office. Our drivers and their vehicles are also licensed and insured. We try to make everything as clear as possible and we encourage questions – the more that we know about what you are looking for in a tour, the better the service that we can provide you. We intend to be in business for a very long time, and building up our credibility and trustworthiness through exceeding our customers’ expectations is the very foundation of our long-term business plan.
1. Locally owned an operated We are the top Silk Road tour operator based in Dunhuang - the great intersection of the Silk Road. We are dedicated to providing top quality China Silk Road Tours. Whatever you come for vacation, photography, exploration or field sport - we can accomodate your special requirements and arrange an impressive tour at a reasonable cost.
2. Friendly, Knowleagable guides Our guides embody the spirit of the Chinese Northwesterners, welcoming visitors with hospitality and a friendly attitude. We employ the finest guides on the Silk Road, trained by rigorous tests, and prepared as leading experts on the Silk Road history and environment. Entrust yourself to a friendly, professional tour guide from The Silk Road China Tours for memorable experiences along the Silk Road.
3. Competitive Price Our prices are updated constantly to ensure the lowest cost available without compromising quality.
4. No middle man's game We are the people you will contact and we are the people offer face to face service to you. Therefore, you pay less for more.
5. Ten years of experience in the field We have more than ten years of experience in the travel business. We are well versed with the history, politics, culture, environment of northwestern China, and share this information with our clients as we traverse the historic sites we visit.
6. Easy and carefree booking You need only 3 steps to finish the booking and you can choose the third party platform transaction to ensure the safty of your money.
7. The best value Less operating cost and more payments to staff will just make the tour price more reasonable and the tour more pleasant.
8. Great travel experience From booking your trip to the moment you deplane, it's our mission to make your travel experience a great one.
Your tour is a private tour! Your individual guide will meet you at the airport / train station upon your arrival, showing you around, till seeing you off at the airport / or train station for your next destination. You will not be mixed with other tourists when sightseeing and transferring except for wherever applicable.
Private Tour does not have fixed departures. You can depart at any time you want.
Taking the train in China can be a very interesting experience and a good alternative to the airplane. The train tickets are divided into four categories, namely, soft-sleeper, hard-sleeper, soft-seater, and hard-seater. Each carriage has two washrooms at both of its ends including a Chinese-style toilet (you better bring your own toilet paper).
If you have a soft-sleeper ticket you can stay in a comfortable four beds compartment. In there, there are 2 lower soft berths, 2 upper soft berths and a small table. Meals and drinks can be purchased in the train's restaurant carriage located directly next to the soft sleeper carriage.
We only book soft sleeper tickets for our customers if a flight is not available or on special request (for example if you are afraid of flying). Although traveling by train seams to be harder than by airplane, it offers you many chances to make acquaintance with some Chinese people.
Yes, it is sincerely suggested to purchase travel insurance before vacationing in China. Some might think that the personal insurance has everything covered and thus no need for the travel insurance. However, one might come across unexpected troubles, such as injury, illness etc, during the trip in China, and a tiny investment in the travel insurance will be of great help in these cases. Most of the travel insurance policies cover trip cost cancellation and interruption, emergency medical transport and medical expenses etc. Please do carefully read the policy, noting any deductibles, exceptions and exemptions for pre-existing conditions, diseases or areas of the world.
If you book a package tour with us, we are providing you the Travel Agencies' Liability Insurance, regulated by Nations Tourism Administration of China (CNTA). Under this statute, the clients will receive compensation in cases of property loss, injury, or damage occurred during the guided tour. However, this insurance does not cover any expenses related to accidents uncontrollable to the travel agency.
We strongly recommend you to buy one by yourself in your country.
According to the Travel Agencies' Liability Insurance Law, issued by National Tourism Administration of China (CNTA) in 2011, each Chinese travel agency must offer their clients the Travel Agencies' Liability Insurance to ensure the legitimate rights and interests of both the travel agency and the clients.
The insurance covers the following accidents, if caused by the travel agency: 1) Compensation for the Tourists' casualty (injury or death) 2) Related expenses for medical treatment and transportation fee 3) Necessary aid to injured, sometimes the family's visitation and minor parties' repatriation fee, payment for doctor, postponing the tourists travel itineraries. 4) Disposal expense of decedent's body 5) Loss, damage, and theft of tourist's belongs 6) Legal fee incurred disputing due to the travel agency's liability 7) Other compensation agreed upon between the insurance company and travel agency.
Here is some advice for your packing list:
1) passport with all necessary visas, one copy of the confirmation letter and itinerary you get from us; 2) Airline/train/cruise tickets or booking papers, wallet & credit cards; 3) Your medical record & first-aid kit & medications & vitamins, insect repellent; 4) Outdoor clothing & comfortable shoes, walking stick if hiking is included, suits for formal occasions (if any); 5) Hat, sunglasses & sunscreen, raincoat / umbrella; 6) Telephone numberon & mailing address & & email address on a sheet; 7) Power converter for your mobile phone and camera.
Note: Try to make your check-in luggage light, because according to the regulation in China, the luggage allowance for the first class ticket holders is 40 kilograms (88 pounds) per person, 30 kilograms (66pounds) per person for business class ticket holders, 20 kilograms (44 pounds) per person for economy class ticket holders (adults), and some of the airports are very strict.
"Carry On" luggage for air travel in China is limited to 2 pieces for first class travelers and one piece for business and economy class travelers. The dimensions of each shall not exceed 20X40X55 centimeters and the total weight shall not exceed 5 kilograms. The carry on items in excess of the above mentioned piece, weight or dimension shall be checked-in as checked baggage according to regulations.
Yes, you can. According to the regulations of General Administration of China Customs, passengers carrying a sum of no more than 20,000 RMB need not to declare at the customs while declaration is strictly demanded for those with over 20,000 RMB. In general, foreign currency exchanges can be found at airports, banks and hotels in China. Therefore carrying excessive amount of Chinese currencies in advance is not particularly necessary.
Its very simple and pleasant.
1).Selecting your desired tour package from our website, then click Inquiry button on the page to submit your details and requests to our website.
2).Get a quotation from us within 24 hours and reach agreement with us on the price, Itinerary and details.
3. Transfer 5%-15% of the sum (as the deposite for the tour) to our account via PayPal or wire. You will then receive your booking confirmation.
Once you have submitted your booking request, our travel agents will immediately attend to your booking details and reply to you with further details within less than 24 hours. The confirmation date depends. If the booking of your flight tickets and hotel reservations are smooth, the confirmation can usually be given within one or two days. Our service agents will do the utmost to finish your booking request as fast as possible.
Yes, it is better to reconfirm your tour. If you have any emergency changes, our travel agents are able to help you in time. Anyway, our employees will send you an e-mail to recheck the booking a few days before your arrival date.
For all regular tours, if you cancel your tour, more than 90 days before departure, you will get a full refund of all your payments. After that, the refund depends on the date of cancellation. If you have any question about the refund, please contact our travel agents.
The following payment methods are available:
1.Direct bank transfer. (click here for more information)
2.Paypal (click here for more information)
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Silk Road China Tours -
Reliable travel agency based in Dunhuang, China. We focus on providing customized tours across Silk Road in China,on your own terms and with reasonable prices.
Contact Us
Gansu, China
Phone: 0086 - 18919428669 (24h)
Tel: 0086 - 937 - 8809499 (24h)
Email: Service@silkroadtourcn.com
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